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STANDARD TERMS AND CONDITIONS OF SALE

These terms and conditions were last updated on 12 December 2024

1. Introduction

These terms and conditions apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or to any product or service you receive from us. If any provisions of the additional contracts conflict with any provisions of these terms and conditions, the provisions of those additional contracts shall prevail.

2. Binding

By registering with, accessing or otherwise using this website, you hereby agree to be bound by the terms and conditions set out below. The mere use of this website implies knowledge and acceptance of these terms and conditions. In certain particular cases, we may also ask you to give your explicit consent.

3. Electronic communication

By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending you an e-mail, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications be in writing.

4. Intellectual property

We or our licensors own and control all copyright and other intellectual property rights in the website and in the data, information and other resources displayed on or accessible through the website.

4.1 All rights reserved

Unless specific content provides otherwise, no licence or other right is granted to you under copyright, trade marks, patents or other intellectual property rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetise, sell, merchandise or commercialise any of the resources of this website in any form whatsoever, without our prior written permission, except and only to the extent otherwise provided for by mandatory rules of law (such as the right of quotation).

5. Newsletter

Notwithstanding the foregoing, you may forward our newsletter in electronic form to other people who may be interested in visiting our website.

6. Third-party property

Our website may include hyperlinks or other references to third-party websites. We do not monitor or review the content of the third-party websites linked to this website. Products or services offered by other websites are subject to the applicable terms and conditions of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.

We are not responsible for the privacy practices or the content of those websites. You assume all risks associated with the use of those websites and of any third-party services. We will accept no liability for any loss or damage, however caused, resulting from the disclosure of your personal information to third parties.

7. Responsible use

By visiting our website, you agree to use it only for the purposes intended and permitted by these terms and conditions, by any additional contract entered into with us, and by applicable laws and regulations, as well as by generally accepted online practices and industry guidelines. You must not use our website or our services to use, publish or distribute any material that consists of (or is linked to) malicious software; to use data collected on our website for any direct marketing activity; or to carry out any systematic or automated data collection activity on or in connection with our website.

It is strictly forbidden to engage in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability or accessibility of the website.

8. Registration

You may open an account on our website. During this process, you may be asked to choose a password. You are responsible for maintaining the confidentiality of passwords and account information, and you agree not to share your passwords, your account information or secure access to our website or our services with any other person. You must not allow any other person to use your account to access the website, as you are responsible for all activities that occur through the use of your passwords or accounts. You must inform us immediately if you become aware of any disclosure of your password.

After the account has been closed, you will not attempt to open a new account without our authorisation.

9. Refund and return policy

9.1 Right of withdrawal

You have the right to terminate this contract within 14 days without giving any reason.

The withdrawal period expires 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last goods, or physical possession of the last lot or piece

To exercise the right of withdrawal, you must inform us of your decision to terminate this contract by an unequivocal statement (for example, a letter sent by post, by fax or by e-mail). You will find our contact details below. 

If you use this option, we will promptly send you an acknowledgement of receipt of that withdrawal on a durable medium (for example by e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of your right of withdrawal before the withdrawal period has expired.

9.2 Effects of withdrawal

If you terminate this contract, we will reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery that we offer), without undue delay and in any event no later than 14 days from the day on which we are informed of your decision to terminate this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

You must return the goods or hand them over to us, or to a person authorised by us to receive the goods, without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send the goods back before the period of 14 days has expired.

We may withhold the reimbursement until we have received the goods back or until you have supplied evidence that you have sent the goods back, whichever occurs first.

You will have to bear the direct cost of returning the goods.

You are solely liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Please note that there are certain statutory exceptions to the right of withdrawal, and that some items therefore cannot be returned or exchanged. We will let you know if this applies to your particular case.

10. Idea submission

Do not send any idea, invention, work of authorship or other information that may be regarded as your own intellectual property and that you would like to present to us, unless we have previously signed an agreement concerning the intellectual property or a non-disclosure agreement. If you disclose it to us in the absence of such a written agreement, you grant us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future medium.

11. Termination of use

We may, at our sole discretion, at any time modify or discontinue access, temporarily or permanently, to the website or to any service on it. You agree that we will not be liable to you or to any third party for any modification, suspension or discontinuance of your access to or use of the website, or of any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, certain settings and/or any content to which you have contributed or on which you have relied are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, the measures restricting access to our website.

12. Warranties and liability

Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or exclude. This website and all its content are provided “as is” and “as available” and may contain inaccuracies or typographical errors. We expressly disclaim any warranty of any kind, express or implied, as to the availability, accuracy or completeness of the content. We do not warrant that:

  • this website or our products or services will meet your requirements;
  • this website will be available on an uninterrupted, timely, secure or error-free basis;
  • the quality of any product or service purchased or obtained by you through this website will meet your expectations.

Nothing on this website constitutes, or is intended to constitute, legal, financial or medical advice of any kind. If you need advice, you should consult an appropriate professional.

The following provisions of this section will apply to the maximum extent permitted by applicable law and will neither limit nor exclude our liability in respect of any matter for which it would be illegal or unlawful for us to limit or exclude our liability. In no event will we be liable for direct or indirect damages (including damages for loss of profits or revenue, loss or corruption of data, software or databases, or loss of or damage to property or data) suffered by you or by a third party, arising from your access to our website or from your use of it.

Except to the extent that any additional contract expressly provides otherwise, our maximum liability to you for any damage arising out of or in connection with the website, or with any product and service marketed or sold through the website, whatever the form of legal action imposing liability (whether in contract, in equity, in negligence, for intentional conduct, in tort or otherwise), will be limited to the total price you paid us to purchase those products or services or to use the website. This limit will apply in the aggregate to all your claims, actions and causes of action of every nature and kind.

13. Privacy

In order to access our website and/or our services, you may be asked to provide certain information about yourself as part of the registration process. You agree that all the information you provide will always be accurate, correct and up to date.

We take your personal data seriously and we are committed to protecting your privacy. We will not use your e-mail address for unsolicited mail. The e-mails we send you relate only to the provision of agreed products or services.

We have drawn up a policy to address all your privacy concerns. For more information, please see our privacy policy and our cookie policy.

14. Export restrictions / Legal compliance

Access to the website from territories or countries where the content or the purchase of the products or services sold on the website is illegal is prohibited. You may not use this website in breach of the export laws and regulations of Switzerland.

15. Affiliate marketing

Through this website, we may engage in affiliate marketing whereby we receive a percentage of, or a commission on, the sale of services or products on or through this website. We may also accept sponsorships or other forms of advertising compensation from businesses. This disclosure is intended to comply with the legal requirements on marketing and advertising that may apply, such as the French Consumer Code.

16. Assignment

You may not assign, transfer or subcontract any of your rights and/or obligations under these terms and conditions, in whole or in part, to a third party without our prior written consent. Any purported assignment in breach of this section will be null and void.

17. Breach of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to ask it to block your access to the website, and/or bringing legal proceedings against you.

18. Indemnification

You agree to indemnify, defend and hold us harmless from all claims, liabilities, damages, losses and expenses relating to your breach of these terms and conditions and of applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for the damages, losses, costs and expenses relating to or arising from such claims.

19. Waiver

The failure to enforce any of the provisions set out in these terms and conditions and in any agreement, or the failure to exercise a right of termination, will not be construed as a waiver of those provisions and will not affect the validity of these terms and conditions, or of any agreement or any part thereof, nor the right subsequently to enforce each of the provisions.

20. Language

These terms and conditions will be translated exclusively into French. All notices and correspondence will be drawn up exclusively in that language.

21. Entire agreement

These terms and conditions, together with our privacy policy and cookie policy, constitute the entire agreement between you and Federico Solutions concerning your use of this website.

22. Updates to these terms and conditions

We may update these terms and conditions from time to time. It is your duty to review these terms and conditions periodically to see whether they have been changed or updated. The date stated at the beginning of these terms and conditions is the most recent revision date. Changes made to these terms and conditions will take effect as soon as they are published on this website. Your continued use of this website after the publication of changes or updates will be deemed to be notice of your agreement to abide by and be bound by these terms and conditions.

23. Choice of law and jurisdiction

These terms and conditions are governed by the laws of Switzerland. Any dispute relating to these terms and conditions will be submitted to the jurisdiction of the courts of Geneva, Switzerland. If any part or provision of these terms and conditions is held by a court or other authority to be invalid and/or unenforceable under applicable law, that part or provision will be modified, deleted and/or enforced to the fullest extent possible so as to give effect to the intent of these terms and conditions. The remaining provisions will not be affected.

24. Contact information

This website is owned and operated by Federico Solutions.

You can contact us about these terms and conditions through our contact page.

25. Governing language

These terms and conditions are published in French, English and Spanish. In the event of any discrepancy between the versions, the French version prevails.